Legal
SMS terms and conditions
How our customer text messages work: what we send, how you sign up, and how to stop them at any time by replying STOP.
The program
Falcon Green Resources, Inc., 14212 Washington Street, Woodstock, IL 60098, sends text messages (SMS) to customers who agree to receive them. The program is called Falcon Green Resources Customer Notifications.
These terms apply to those text messages. Our privacy policy explains how we handle your mobile number and is part of these terms.
Last updated: November 13, 2026.
What we text you
We send transactional and account messages about the services you use with us:
- Scale tickets and receipts after your load is weighed at our scale.
- Dumpster service updates, such as delivery, pickup, swap and schedule notices.
- Billing notices, such as invoices, account balances and payment reminders.
We do not send marketing or promotional text messages in this program.
Message frequency varies with your loads, rentals and account activity. Message and data rates may apply, depending on your mobile plan.
How you sign up
You choose whether to receive texts. You can agree to them in any of these ways:
- At our scale house, when you give us your mobile number and tell our staff you want to receive texts.
- On our customer account form, by checking the box that agrees to text messages.
- By phone, when you give your mobile number to our office and tell us you want to receive texts.
- On the request form on this website, by checking the optional text-message box.
Agreeing to receive texts is not a condition of buying any service from us. You can still get scale tickets, service updates and bills by email, by mail or in person.
How to stop texts or get help
- To stop: reply STOP to any message. You can also reply CANCEL, END, QUIT or UNSUBSCRIBE. We will send one message confirming that you have been unsubscribed, and then we will stop texting you. To start again, reply START, or ask our office or scale house.
- For help: reply HELP to any message, call us at (815) 334-8689 or email emails@falcongreenresources.com.
You can also ask our office to stop texts at any time by phone or email.
Your mobile number and privacy
We use your mobile number only to send you the messages described above and to answer your replies. We do not sell, rent or share your mobile number or your text-message opt-in and consent with third parties or affiliates for their marketing or promotional purposes. The companies that deliver our messages use your number only to send them for us. See our privacy policy for details.
Other terms
- Please tell us if you change or give up your mobile number so that your messages do not go to someone else.
- Wireless carriers are not liable for delayed or undelivered messages. Texts can be delayed or missed because of network coverage, your device or your carrier, so don't rely on them alone. Your scale ticket, invoice or our office can always confirm the details.
- We may change these terms or end the program. If we do, we will update this page and the date at the top, and we will text you about any important change.
- These terms are governed by the laws of the State of Illinois, as described in our terms of use.
Questions about our text messages?
Call the office or email us and we will help.